Moshi Moshi Hotline's Off-shore Outsourcing Services
To meet BPO (Business process outsourcing) demands, MHL provides with data entry in Dalian, China, having staff with high Japanese proficiency, at a very competitive cost.
- 【MHL's solution to issues】
- want to operate back office (ex: data entry) more productively.
- need to revise organization due to business expansion.
- visualize work process, clarify if any task is able to be outsourced.
- Business fluctuates widely, need to restrict a flexible system.
- shift paper (ex: forms, manuals) to data, while maintaining quality and reducing cost at the same time.
Advantage of Moshi Moshi Hotline's Off-shore services
Dalian Off-shore Outsourcing Services Workflow
Specific service range
- Registration form (life/ non-life/ auto insurance, opening an account, card lost reception, etc.)
- Announcement report
- Health report
- Cancellation report
- Questionnaire; etc
- Application form (registration, arrangement, cancellation, change of payment)
- Campaign postcards
- Returned mail
- Questionnaire to customers; etc.
- Questionnaire to customers
- Point card application
- Gift order
- FAX order
- Postcard
- Repair slip
- After service application
- Parts order
- Invoice; etc.
- Diagnosis text application
- Medical insurance registration
- Reception
- Purchase slip; etc.
- FAX order for mail order
- Questionnaire for customers
- Gift order
- Delivery order form; etc.
- Roster
- Travel expense balance
- Create order form
- Year-end adjustment form; etc.
