Back Office Services
To offer high quality service to client company's customer, thorough cooperation is essential with call center as customer front, and back office to securely operate data entry, dispatching, and billing services.
Moshi Moshi Hotline(MHL) , when creating or restructuring back office, to meet various needs to support customer contacts , will offer variety of solutions from our rich experiences.
Industries and Services
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- New registration entry
- Various registering of existing customers
- Credit authorization
- Billing service
- Leasing period expiry confirmation
- Defined contribution pension benefits, transfer, judgment, refund
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- Screening for registration and arrangement for subscribers, handling defects, ordering
- Registration form filing, data management
- Account management
- Billing service
- Change of payment method
- Line construction application, completion report
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Change of subscription package
- Payment control for pay-TV
- Registration reception, data entry
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- Point transfer for membership card
- Campaign admission office
