h1_philosophy.gif

Corporate Culture

The 3 Major of Policies of MOSHI MOSHI HOTLINE, Inc.

Customers are the most important
MOSHI MOSHI HOTLINE(MHL) takes customer's satisfaction as our top priority.
MHL, thoroughly confirming client company's demands and priorities, adopts tailor made service with complete customization. MHL's proposal is no armchair, but practical.
MHL stresses heavily on service and quality
MHL values service quality. To maintain high standards, we focus on optimum recruitment, efficient training program and operational flow construction, also to maximize satisfaction of our staff. Accordingly, MHL stands having the highest retention rate of operation staff in the market.
MHL's service quality with Quality & Training division; specialized in training and service quality management, along with CQO (Chief Quality Officer), enables Head Quarter function to commit to the quality, not leaving operation only to the supervisors inside.
MHL ensures information management is secured
MHL devotes to keep secure information management system.　MHL has assigned CCPO (Chief Compliance and Privacy Officer) to protect your information asset, first-ever in the market, also assigning Security Management group, under the Internal Audit division, a President-direct sector, dedicated to audit information management, strengthening management system, along with being compliant to all applicable law and internal regulation.

Corporate Philosophy

Mission Statements

To contribute in providing much better information society as well as in providing happiness to our employees and their families and rewards to our shareholders through the growth of our company.

Our Four Promises
  1. We promise to value our customers and will continually commit to do so in order to maintain our customers' trusts.
  2. We promise to value harmony and aim to have a corporate culture that is free and open-minded.
  3. We promise to aim to continually challenge ourselves and be creative.
  4. We promise to value courtesy & civility and will strive to train ourselves in self-management and basic behaviors.
Our Information Management Promises
  1. We strive to keep our work areas well-organized and our work environment clean at all times in order to manage our information.
  2. We are well aware of the seriousness in the crime in leaking information.
  3. We promise to strive in preserving information and not to permit illegal activities.

Top of Pase